Reviews | American Airlines

Rating
4.5
Mike
Passenger
14.11.2018
5
4
4
Airbus A321-200
Airplane rating:
5
Direction: Chicago, Il-Phoenix
Date 2018-11-01
1 person (1adult.)
Flight number: ---
Reg.number: ---
Seats: ---

Flight Chicago­ ­- Phoenix....

Flight Chicago­ ­- Phoenix. The rules are like at low-cost companies, the luggage is for charge only. Seats’ selection as well. Without additional charge passengers that fly together are offered seats in different rows. The food is also for charge. Passengers may register on-line and in self service machine in the airport. The same machines are used for self-registration and for paying for the luggage and it may also print boarding pass if it wasn’t done during on-line registration. Then luggage check in (fast), verification of the documents and inspection (quite fast), boarding according to sectors. It is interesting that there were no sneaky passengers that were taking on board big bags under the pretence of “it is my handbag”. By the way, calibration stand was ready. Airplane A-321, first class full-fledge seats but we haven’t managed to get there because it was sold-out when we were buying the tickets, economy class – enough legroom but that’s all. Ticket price includes snacks and two serves of beverages (non-alcohol). For those who want to eat and drink more are offered sandwich-burgers, whiskey, beer and wine for additional fee. Take-off and landing on schedule. The luggage was discharged quite fast. Interesting American peculiarity ­­­– in the shuttle that goes to rent-a-car parking got on almost half of passengers of the flight.Свернуть

Flight Chicago­ ­- Phoenix. The rules are like at low-cost companies, the luggage is for charge only. Seats’ selection as well. Without additional charge passengers that fly together are offered seats in different rows. The food is also for charge. Passengers may register on-line and in self service machine in the airport. The same machines are used for self-registration and for paying for the luggage and it may also print boarding pass if it wasn’t done during on-line registration. Then luggage check in (fast), verification of the documents and inspection (quite fast),... Show full

Rating
2
Johnny
Passenger
08.09.2016
4
1
2
Boeing 757-200
Airplane rating:
1
Direction: Miami-Panama City
Date 2016-08-16
2 persons (2adult.)
Flight number: ---
Reg.number: ---
Seats: ---

It’s just like Miami – Panama...

It’s just like Miami – Panama train. Extremely shabby B-757. We had scarcely we took our seats, when the aircraft took off. Not all the seats recline, crackers and coffee are horrible (my friend took orange juice of the same quality as coffee). When Leslie Nielsen-aged steward approached with big black garbage bag to take away plastic cups I couldn’t believe my eyes. Being at Panama City we found out that my friend’s luggage wasn’t at place. 2 a.m. we hardly evoked a response from the representative and wrote a request, nothing more we could get from the airline. So we had to go to the 24/4 market for toothbrush, toothpaste etc. Conclusion: in case of alternative – fly with another airline. Свернуть

It’s just like Miami – Panama train. Extremely shabby B-757. We had scarcely we took our seats, when the aircraft took off. Not all the seats recline, crackers and coffee are horrible (my friend took orange juice of the same quality as coffee). When Leslie Nielsen-aged steward approached with big black garbage bag to take away plastic cups I couldn’t believe my eyes. Being at Panama City we found out that my friend’s luggage wasn’t at place. 2 a.m. we hardly evoked a response from the representative and wrote a request, nothing more we could get from the airline. So we had... Show full

Rating
3.25
AAWM
Passenger
27.06.2016
3
3
3
Airplane rating:
4
Direction: Salt Lake City, UT-New York, NY
Date 2016-06-09
1 person (1adult.)
Flight number: ---
Reg.number: ---
Seats: ---

Just the same airline as all...

Just the same airline as all other big American airlines. Elderly stewardesses. Poor choice of food in economy class in local airlines: crackers (impossible to eat) and drinks in assortment (juice, coffee/tea, water). Aircrafts seemed to be old enough but safe.

Rating
4.75
Linda
Passenger
16.05.2016
5-
5
5
Boeing 777-200
Airplane rating:
5-
Direction: London-Dallas, TX
Date 2016-04-27
1 person (1adult.)
Flight number: ---
Reg.number: ---
Seats: ---

I had three round-trips (6...

I had three round-trips (6 times) as the partner of British Airlines, the route – Heathrow –Dallas. Everything was ok, good on-board food service, 4 times during 9 hours of flight, including 2 dinners and 2 lunches, red and white wine. In case of 7-hour flight – 2 dinners (the latest flight was overbooked back through Chicago, I’ve written about it in British airlines review). Perfect on-board service the stewardess helped to fill the declaration form. Very friendly approach that actually goes without saying for the americans not just on board. Only good memories, thanks to the staff personnel.Свернуть

I had three round-trips (6 times) as the partner of British Airlines, the route – Heathrow –Dallas. Everything was ok, good on-board food service, 4 times during 9 hours of flight, including 2 dinners and 2 lunches, red and white wine. In case of 7-hour flight – 2 dinners (the latest flight was overbooked back through Chicago, I’ve written about it in British airlines review). Perfect on-board service the stewardess helped to fill the declaration form. Very friendly approach that actually goes without saying for the americans not just on board. Only good memories, thanks... Show full

Rating
3.25
Ella
Passenger
12.04.2016
3
4
3
McDonnell Douglas MD-82
Airplane rating:
3
Direction: Salt Lake City, UT-Dallas, TX
Date 2016-04-05
1 person (1adult.)
Flight number: AA 2510
Reg.number: ---
Seats: ---

It was a US domestic flight....

It was a US domestic flight. in comparison with other airlines (United, Delta) this one is the worst.1.Less comfortable online check-in 2.Extra razor-sharp attention during baggage weight-in. If the weight of the bag is a bit above half a kilo, you’ll ask to take out this half; I had 250gr left so they asked me to take out this “overweight”. United and Delta didn’t say anything for 1 pound overweight. 3. No courtesy at all. United and Delta usually give a badge or something. 4. Less accessible system of information during landing. In general, if you have a choice, AA has no advantages at all. Aircrafts at domestic airlines are MD and Embraer. (Competitors have Airbus and Boeing-717). US Airways merged with AA has the same negative sides (one and the same), no difference between themСвернуть

It was a US domestic flight. in comparison with other airlines (United, Delta) this one is the worst.1.Less comfortable online check-in 2.Extra razor-sharp attention during baggage weight-in. If the weight of the bag is a bit above half a kilo, you’ll ask to take out this half; I had 250gr left so they asked me to take out this “overweight”. United and Delta didn’t say anything for 1 pound overweight. 3. No courtesy at all. United and Delta usually give a badge or something. 4. Less accessible system of information during landing. In general, if you have a choice, AA has... Show full

Rating
4.5
Nick
Passenger
18.03.2016
5
5-
5-
Airplane rating:
4
Direction: Los Angeles-Las Vegas
Date 2016-03-03
1 person (1adult.)
Flight number: ---
Reg.number: ---
Seats: ---

Our flight was in march, 2016....

Our flight was in march, 2016. Had some troubles with self check-in in LA. Too many people in Terminal 4, infinite checkout lines, ONLY self check-in. Yes, we were a bit fussy, as we had a subsequent flight in Las Vegas. Seat with the luggage more than 114cm - $25, if the bag’s size is S – it’s a carry-on baggage. Baggage fees are paid only with credit card during check in. Very rigorous baggage check, any kind of liquids is thrown away: lotions, etc. Free tea and coffee during the flight. LA-Las Vegas flight time is about an hour, the time flashed by. Chief stewardess is elderly, two others are young man and woman. Our baggage was perfectly safe and quickly unloaded: by the moment other passengers reached the baggage delivery area, all the bags had been unloaded. Flight for such a low price ($283 for 4 flights) – splendid.Свернуть

Our flight was in march, 2016. Had some troubles with self check-in in LA. Too many people in Terminal 4, infinite checkout lines, ONLY self check-in. Yes, we were a bit fussy, as we had a subsequent flight in Las Vegas. Seat with the luggage more than 114cm - $25, if the bag’s size is S – it’s a carry-on baggage. Baggage fees are paid only with credit card during check in. Very rigorous baggage check, any kind of liquids is thrown away: lotions, etc. Free tea and coffee during the flight. LA-Las Vegas flight time is about an hour, the time flashed by. Chief stewardess is... Show full