Reviews | American Airlines
HORRIBLE SAFETY and COMFORT
The flight was horrible. They had passengers pack like sardines. The seats are so close that you have no room to get your bag under the seat without laying in the passengers lap next to you. There is no real consideration about the safety of passengers during this pandemic with social distancing but they did require a mask. Think about how safe it was when the masks were down during their snack time. My family and I will NEVER EVER fly with American Airlines again even when this pandemic is over.
Good experience
Seat 24A is a comfortable window seat. Under-seat storage/foot room and leg room is more spacious than on other aircraft. WiFi is available, the seat has a drop-down table as well as a personal device holder at eye level with a USB port right next to it. Signing into the streaming service was easy and it provided a great variety of free movies and TV programs. Due to Covid 19 all passengers and crew were required to wear face covering during the flight, and seating was spread out for social distancing according to the CDC. No food/drink service was available for the same reason, but the crew handed out a little bag with water and a snack upon boarding. Overall a great experience. Свернуть
Seat 24A is a comfortable window seat. Under-seat storage/foot room and leg room is more spacious than on other aircraft. WiFi is available, the seat has a drop-down table as well as a personal device holder at eye level with a USB port right next to it. Signing into the streaming service was easy and it provided a great variety of free movies and TV programs. Due to Covid 19 all passengers and crew were required to wear face covering during the flight, and seating was spread out for social distancing according to the CDC. No food/drink service was available for the same... Show full
Amenities
There are no seatback video nor audio, no power outlets, no USB outlets. Entertainment is through the on-board WiFi and your device. The is no cost for the on-board WiFi. If you want internet, then there is a charge. It was a snack only flight. Served was a cheese and fruit tray and warmed nuts which was very good. Legroom was good, this must have been the plane with layout 1.
Legroom
The seat pitch is a little tight but doable. I like to cross my legs, I could, but it was not comfortable. It was hard for the window seat person to get out; I had to remove drinks from arm rest otherwise would have been knocked over. There was plenty of room to store belongings under seat in front of me. The table size was okay, although I prefer a larger one to hold served meal and laptop.
Flight Chicago - Phoenix....
Flight Chicago - Phoenix. The rules are like at low-cost companies, the luggage is for charge only. Seats’ selection as well. Without additional charge passengers that fly together are offered seats in different rows. The food is also for charge. Passengers may register on-line and in self service machine in the airport. The same machines are used for self-registration and for paying for the luggage and it may also print boarding pass if it wasn’t done during on-line registration. Then luggage check in (fast), verification of the documents and inspection (quite fast), boarding according to sectors. It is interesting that there were no sneaky passengers that were taking on board big bags under the pretence of “it is my handbag”. By the way, calibration stand was ready. Airplane A-321, first class full-fledge seats but we haven’t managed to get there because it was sold-out when we were buying the tickets, economy class – enough legroom but that’s all. Ticket price includes snacks and two serves of beverages (non-alcohol). For those who want to eat and drink more are offered sandwich-burgers, whiskey, beer and wine for additional fee. Take-off and landing on schedule. The luggage was discharged quite fast. Interesting American peculiarity – in the shuttle that goes to rent-a-car parking got on almost half of passengers of the flight.Свернуть
Flight Chicago - Phoenix. The rules are like at low-cost companies, the luggage is for charge only. Seats’ selection as well. Without additional charge passengers that fly together are offered seats in different rows. The food is also for charge. Passengers may register on-line and in self service machine in the airport. The same machines are used for self-registration and for paying for the luggage and it may also print boarding pass if it wasn’t done during on-line registration. Then luggage check in (fast), verification of the documents and inspection (quite fast),... Show full
It’s just like Miami – Panama...
It’s just like Miami – Panama train. Extremely shabby B-757. We had scarcely we took our seats, when the aircraft took off. Not all the seats recline, crackers and coffee are horrible (my friend took orange juice of the same quality as coffee). When Leslie Nielsen-aged steward approached with big black garbage bag to take away plastic cups I couldn’t believe my eyes. Being at Panama City we found out that my friend’s luggage wasn’t at place. 2 a.m. we hardly evoked a response from the representative and wrote a request, nothing more we could get from the airline. So we had to go to the 24/4 market for toothbrush, toothpaste etc. Conclusion: in case of alternative – fly with another airline. Свернуть
It’s just like Miami – Panama train. Extremely shabby B-757. We had scarcely we took our seats, when the aircraft took off. Not all the seats recline, crackers and coffee are horrible (my friend took orange juice of the same quality as coffee). When Leslie Nielsen-aged steward approached with big black garbage bag to take away plastic cups I couldn’t believe my eyes. Being at Panama City we found out that my friend’s luggage wasn’t at place. 2 a.m. we hardly evoked a response from the representative and wrote a request, nothing more we could get from the airline. So we had... Show full
Just the same airline as all...
Just the same airline as all other big American airlines. Elderly stewardesses. Poor choice of food in economy class in local airlines: crackers (impossible to eat) and drinks in assortment (juice, coffee/tea, water). Aircrafts seemed to be old enough but safe.
I had three round-trips (6...
I had three round-trips (6 times) as the partner of British Airlines, the route – Heathrow –Dallas. Everything was ok, good on-board food service, 4 times during 9 hours of flight, including 2 dinners and 2 lunches, red and white wine. In case of 7-hour flight – 2 dinners (the latest flight was overbooked back through Chicago, I’ve written about it in British airlines review). Perfect on-board service the stewardess helped to fill the declaration form. Very friendly approach that actually goes without saying for the americans not just on board. Only good memories, thanks to the staff personnel.Свернуть
I had three round-trips (6 times) as the partner of British Airlines, the route – Heathrow –Dallas. Everything was ok, good on-board food service, 4 times during 9 hours of flight, including 2 dinners and 2 lunches, red and white wine. In case of 7-hour flight – 2 dinners (the latest flight was overbooked back through Chicago, I’ve written about it in British airlines review). Perfect on-board service the stewardess helped to fill the declaration form. Very friendly approach that actually goes without saying for the americans not just on board. Only good memories, thanks... Show full
It was a US domestic flight....
It was a US domestic flight. in comparison with other airlines (United, Delta) this one is the worst.1.Less comfortable online check-in 2.Extra razor-sharp attention during baggage weight-in. If the weight of the bag is a bit above half a kilo, you’ll ask to take out this half; I had 250gr left so they asked me to take out this “overweight”. United and Delta didn’t say anything for 1 pound overweight. 3. No courtesy at all. United and Delta usually give a badge or something. 4. Less accessible system of information during landing. In general, if you have a choice, AA has no advantages at all. Aircrafts at domestic airlines are MD and Embraer. (Competitors have Airbus and Boeing-717). US Airways merged with AA has the same negative sides (one and the same), no difference between themСвернуть
It was a US domestic flight. in comparison with other airlines (United, Delta) this one is the worst.1.Less comfortable online check-in 2.Extra razor-sharp attention during baggage weight-in. If the weight of the bag is a bit above half a kilo, you’ll ask to take out this half; I had 250gr left so they asked me to take out this “overweight”. United and Delta didn’t say anything for 1 pound overweight. 3. No courtesy at all. United and Delta usually give a badge or something. 4. Less accessible system of information during landing. In general, if you have a choice, AA has... Show full
Our flight was in march, 2016....
Our flight was in march, 2016. Had some troubles with self check-in in LA. Too many people in Terminal 4, infinite checkout lines, ONLY self check-in. Yes, we were a bit fussy, as we had a subsequent flight in Las Vegas. Seat with the luggage more than 114cm - $25, if the bag’s size is S – it’s a carry-on baggage. Baggage fees are paid only with credit card during check in. Very rigorous baggage check, any kind of liquids is thrown away: lotions, etc. Free tea and coffee during the flight. LA-Las Vegas flight time is about an hour, the time flashed by. Chief stewardess is elderly, two others are young man and woman. Our baggage was perfectly safe and quickly unloaded: by the moment other passengers reached the baggage delivery area, all the bags had been unloaded. Flight for such a low price ($283 for 4 flights) – splendid.Свернуть
Our flight was in march, 2016. Had some troubles with self check-in in LA. Too many people in Terminal 4, infinite checkout lines, ONLY self check-in. Yes, we were a bit fussy, as we had a subsequent flight in Las Vegas. Seat with the luggage more than 114cm - $25, if the bag’s size is S – it’s a carry-on baggage. Baggage fees are paid only with credit card during check in. Very rigorous baggage check, any kind of liquids is thrown away: lotions, etc. Free tea and coffee during the flight. LA-Las Vegas flight time is about an hour, the time flashed by. Chief stewardess is... Show full